This Altiris Juice article that I’ve written details the differences between using “model_num” and “prod_name” when doing hardware independent imaging. You can view the post here. Be sure to read dfrancis’s comment at the end of the story, very interesting.

I have started a 3 part series on the Altiris Juice website that cover building a master image. You can find part 1 here. You can find part 2 here. Part 3 is finished but has not been uploaded or published on the site. More to follow!